Congratulations! Tickets for events may be sold through distribution points other than the Service, such as the venue or event organizer itself, which may have access to different tickets than are available on the Service. Dollars. Privacy Policy. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. They lure you into buying the insurance but little did I know that a refund will be issued . For the best experience on AXS.com please consider upgrading to one of the following: If you are still having issues, please contact support at [emailprotected]. You agree that we may perform these actions, including, but not limited to, addition or correction of account profile information, addition of additional forms of electronic identification to your account, transferring tickets to others, listing tickets for sale, and/or purchasing tickets. Festicket, for example, has a banner on its site which says: 'Get a full refund in case you are unable to attend the event (COVID-19 coverage included) Just add it at checkout. I can't go to a concert anymore, any tips to ensure i get my money back? Refunds will be issued to the extent required by the Trade Practices Act 1974 (Cwth) and Sale of Goods Act 1958 (Vic). If buyers Payment Method provider does not remit payment, the transaction will be canceled. Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. AXS USA Reviews | Read Customer Service Reviews of www.axs.com Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,813 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 28% Most relevant RS Roxanne Schellman 3 reviews US A day ago Kyturra and the chat function were superb! AXS refusing to refund ticket cancelation insuranc AXS refusing to refund ticket cancelation insurance. Gigs and Tours told us its terms and conditions are accessible via its site homepage and are listed at the time of booking. These fees and charges represent, among other things, the costs we incur in providing our goods and services to you. Do you have the required supporting evidence as described above? Yes - If customer is prevented from attending because of a government mandate, this is covered. If tickets are mailed, they will be sent to the address provided by the purchaser at the time of purchase. RECORDING/PHOTOGRAPHY/OTHER RESTRICTIONS. follow our steps to get a refund from a ticket seller. The original invitation must be dated so that we can see when it was received, the date you are instructed to attend and detail the name of the person(s) required to attend. Please visit our help page or contact customer support for assistance. Spent most of yesterday trying for the new show tickets. The truth is that paying for insurance to guard against this is a waste of money. A refund AXS the company right which she bought the tickets sent via an email telling. This tracks your activity using third party cookies. We do not guarantee that any online event will be available in any particular format or that an event will be compatible with any specific system, application, or device. If a covered medical issue, traffic accident, jury duty, or other covered reason* keeps you from attending your event, you can be reimbursed 100% of the ticket price including taxes, fees and delivery charges up to your plan limit. Additionally, you agree to comply with these conditions and all applicable laws, statutes, ordinances and regulations regarding the use of the Service, listing of tickets for sale, solicitation of offers for purchase and the resale of tickets. Have now given up. We can't reclaim the money and issue the refund to a new card for you. Supporting documents are preferred in English. We may be able to accept other medical documents, provided that they confirm the first date that treatment was sought and that you are medically unfit to attend the event. Find a to ticket on Gumtree, the #1 site for Stuff for Sale classifieds ads in the UK. Our sales fee will be assessed against you as the seller of any ticket(s) that are sold or offered for sale, as well as any taxes that may apply, both of which will be deducted from the transaction amount due to you. Most policies (bar Eventim's) will allow you to claim for a refund if you get coronavirus and can provide a positive test result as evidence. It's also not worth paying extra for ticket insurance assuming it will cover you if an event is cancelled or postponed due to lockdown rules - primary ticket sellers are required by STAR (The Society of Ticket Agents and Retailers) to offer you a refund in these situations. Please note: If you are applying for a refund for one of the below circumstances, this falls outside of the scope of the TicketPlan Protection, subject to the Terms and Conditions provided at the time of purchase, and a refund cannot be provided: If the circumstance is not listed above, it is likely it will fall outside of the scope of the TicketPlan Protection, however, please detail your circumstances in the box below and we will consider your request further. I've gotten my money back from allianz with just a letter from my work saying I had to work that day. Occasionally, we may require that the physical ticket is sent to us. Refunds for Primary Ticket purchases are not available for suspended, postponed or rescheduled events, unless offered by the Client, or ifrequired by law (however, refunds are not typically available for Resale Ticket purchases if events are suspended, postponed or rescheduled, even if offered to the original purchaser). Holder agrees not to record or transmit, or aid in recording or transmitting, any description, account, picture, or reproduction of the event. Please make sure to review the terms and conditions that you will find on these third-party sites. AXS complies with any obligation it may have to provide information to tax or other compliance authorities, including with respect to anti-fraud and/or anti-money laundering efforts. I was signed in, had my confirmation code and everything, but they didnt send me the ticket. But some ticket holders will be disappointed to find their insurance doesn't cover them for what they assume it will. Tickets purchased for an event during multiple online sessions on the Service may be totaled to ensure that any limitations imposed by the Client is not exceeded. If a ticket was purchased through Skiddle before this date, ticket holders will be covered for imposed Covid-19 quarantine, including for events that have been rearranged. If you purchase tickets to an online event, we do not guarantee that your device or network will have the necessary bandwidth or capabilities to stream the event at a suitable speed, and you bear all risk with regard to such transmission. In most instances, tickets delivered via mobile delivery to your AXS account will not incur a delivery charge. Although our Clients decide the refund policies, and AXS will follow their instructions with regard to refunds, please note the following: In an effort to give all interested customers an opportunity to purchase tickets to an event or other items via the Service, our Clients often set limits on the number of seating and/or parking rights, or tickets one customer or household is allowed to purchase. In certain circumstances, we have the right to cancel a transaction without notice and return the tickets to our Client or to the person who held the tickets prior to the completion of the transaction. Certain events may have restricted delivery options, as well as delayed delivery windows (for example, tickets for online events will typically be delivered to your AXS account immediately following purchase), and tickets for certain live events may not be delivered until a date closer to the event). Website by Phuse Media - Web Design Essex, Who did you purchased the tickets from (Retailer), Cost of tickets (amount you are requesting a refund for). They have refunded the ticket cost, but are refusing to refund the ticket cancelation Insurance (supposed to cover accidents etc.) Reporting Fraud. In addition, we reserve the right to restrict or deny ticket purchasing privileges to anyone that we determine to be, or has been, in violation of our policies. Holder hereby forever releases, waives, discharges and agrees not to sue AXS, Client, Anschutz Entertainment Group, Inc., any owner, manager, operator, or sponsor of the venue, any promoter, producer, or sponsors of the event, any leagues, teams, artists, advertisers or suppliers of the event, and their respective parents, subsidiaries, affiliates, owners, members, managers, directors, officers, past and present employees, volunteers, agents, representatives, successors and assigns (collectively, Releasees) for any known or unknown claims, losses, damages, liability, demands or actions incident to entering the venue and/or attending the event, whether such risks and dangers occur before, during, or after the event, including injury or death relating to COVID-19 or any other illness or injury that Holder may sustain while at the venue or related to attending the Event, regardless of whether caused by the negligence or other fault of Releasees or any third party (Claims). Are you looking for comprehensive cover for Covid cancellations? I don't see why I should have to do the legwork on this one. OH MY FUCKING GOD! You should receive a confirmation after concluding your transaction. Except as otherwise prohibited above, tickets may be resold by Holder using the Service in accordance with our Clients instructions. WARNING: COVID-19 is an extremely contagious disease that can lead to severe illness and death. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. Click here. These documents are require to process your application and you are unable to submit your application without these documents. Be the first to know. Tickets and/or parking rights are also "locked" (not available) for a short time while customers complete their purchase. In response to the criticism, Ticketmaster's parent company, Live Nation, announced an initiative Friday that will give ticketholders 30 days to request a refund once their postponed show sets a. Unless otherwise stated as part of the purchase, any primary tickets (i.e. By using a ticket to enter the event listed on the ticket the holder of the ticket agrees to the terms stated in this Agreement on behalf of themselves and any accompanying minor (collectively Holder). Hello Reddit users, fairly new to this app and still trying to get used to it but I thought Id come on here for some advice. Fast & Free job site: Nachwuchsfhrungskrfte Vertrieb fr die DEVK Regionaldirektion Region Birke job Saarbrcken, Saarland Germany, Insurance jobs Saarbrcken, Saarland, Germany. Failure to comply shall terminate Holders rights hereunder and authorize Client to withdraw the ticket, refuse admission, or eject the Holder, all without refund, and subject Holder to all available legal remedies. Please ensure that you have attached your supporting documentation, booking confirmation and unused tickets (if available). Press J to jump to the feed. A quarter (27%) also think they will be covered if they are told to self-isolate by the NHS Test and Trace app. This means that you agree that we will have authority to conclude a sale of your tickets to a buyer on your behalf once you have told us to list the corresponding tickets for resale. Please note: The account holder is liable for bank charges levied by the receiving bank. PROMOTION RESTRICTIONS. We see your preferred language is English (United States), would you like to stay on, terms and conditions of the MLS home team, https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html, Change your location by entering a City, Zip or Postal Code, View All Arts & Family, Hey! Klicka hr fr att kontakta oss. Where I have submitted health data about other people, I have made those people aware of how TicketPlan will use their health data and they have explicitly consented to this. We also give them access to 24/7, multilingual . For those fans who weren't able to get tickets, we have added you to a wait list and may notify you if tickets become available. Your refund will be processed automatically by your point of purchase within 30 days of cancellation, or within such other timescales as are notified by your point of purchase. With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. Besk vr hjlpsida fr mer hjlp och support. I don't know why LiveNation pushes them, but it . Please note that both original issuance tickets and tickets that have been previously issued and are later posted on the Service as a resale ticket may be available for sale on the Service, and different terms may apply to each as detailed below. It's all a fan needs, all in one app. Please read this Agreement carefully, because it is a contract that affects your legal rights. SAFETY AND SECURITY. AXS is not responsible for failure of delivery or any losses incurred as a result of a purchasers failure to provide an accurate address. This means that our Clients have given us authority to conclude a sale of tickets to a buyer for the tickets that they have chosen to list for sale. If refunds for your event and transaction are approved by the applicable event / venue, you will be notified by email*, which will include instructions on how to request a refund; and/or you can click the link in your AXS Account to "submit a refund request" which will display for qualifying events / transactions listed in your AXS Account. Tickets were bought in December 2019 - so I am outside the 120 claims deadline. For these reasons and others, the tickets and/or parking rights available for a given event can and do change rapidly. You are solely responsible for making a purchase, based on the information provided on our Service. can reveal. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. The Service cannot be responsible for transactions that were not completed or for assumptions that a transaction was completed even though you did not receive a confirmation. For more information, please see our Thank you for taking the time to let the people know. If you have not received your tickets five (5) days before the event for which you purchased, please contact us at [emailprotected] or 1-888-929-7849. Get many game updates, food, range will not ever able to issue a refund half your ticket insurance. Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. We act as a sales agent for our Client. Refund policies of our Clients may vary; by purchasing a ticket, you agree to the refund policy of the associated Client. Remember, in order to prevent ticket misuse or to comply with any applicable requirements such as related to the ADA, our Client may at their discretion require the person purchasing tickets to be the person that uses the ticket, and therefore may require verification of identity at entry. All the remaining ticketing sites and insurance providers either did not respond in time or declined to comment. AXS is not the seller of Resale tickets and will be acting only on the sellers behalf when offering Resale tickets on the Service. Submission of our own medical confirmation form is preferred, please download it here: medical form template. Because almost every single time I go through them, its a battle to obtain my ticket. At the time of the sale, you will receive an email confirmation showing your net proceeds from the sale, and information on how the proceeds due to you from any sale transaction will be made available to you. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Once your purchase has been completed, we will not exchange or refund your order, even if additional tickets or parking rights become available at a later date. Please note that we are currently unable to process postal documents. Please provide details in the box below and attach supporting documentation as appropriate. AXS acts as a sales agent of its Clients with respect to ticket sales, and therefore AXS will apply also to our Client with respect to that Clients actions, rights, or obligations with respect to the purchase, sale or use of tickets or attendance at an event, and to the Clients use of the Service to list, sell, issue and deliver tickets.