4. Went from fully stuck to gliding on air better than on the day the door was installed.I chose the right company. I would highly recommend them. The label on the door is 01496 if that helps. The lock mechanism is poorly designed and allows the doors to rock open even when locked. Retractable screens have been specially designed for Neuma Doors. Here at Direct Door Hardware, we offer a wide range of door knob parts and replacement parts for all door hardware elements. Conventional screens and smooth operating retractable screens are available. Prompt, friendly, clean, respectfulgreat quality. The doors are less than 9 months old. Post I would definitely use them again. Neuma Doors backs its strong focus on the development of the . Thank you. HU-478404649, you would need to reach out to a Neuma distributor or Neuma directly. Did get some factory help not always timely but when they (factory) had techs in the vicinty. And no the Garris Evans rep has called only to be told really nothing. With a combined 25 years of experience in the industry, Neuma is a name you can trust. Excellent work, reasonable price. border-color: 330000; The opposite panel is still working at 85%, so did not need work, however the team kindly Spent some time also burnishing the 2nd track; now both sides are functioning really well!Absolutely perfect result and lovely people. .table_d2e116 td { Exposure of the Neuma Door or its systems (before installation of the door) to the elements, improper or insufficient handling storage, installation, maintenance or service. Eric is willing to provide good deal. They fixed my stuck sliding patio door and made clean like new. Great guys. Emtek Configuration 8 Multi Point lock trim sets are designed for American cylinder above the handle, 5 1/4" center to center. Before deciding to purchase a new garage door and opener system, there are several things you . border: 1px solid; How do I do that? The multi-point lock system installed standard on all 8 height doors. We installed six of this style. Fixed all of our issues. Yes we have warranty that covers delamination but why risk the head ache. Impact Glass: 10 year prorated limited warranty against seal failure. For the best experience on our site, be sure to turn on Javascript in your browser. Warranty Details for Neuma Door Systems in Owner-Occupied Single Family Homes This Non-Transferable Limited Warranty applies only to the Neuma Patio Door System installed by a licensed and bonded contractor in original own- er-occupied single-family detached homes within the United States. I appreciate companies that dont try to push entire replacements on you. Highly recommend this company. 8. We are stuck with no foreseen date even when this will arrive. An ENERGY STAR certified Neuma Door is not only a beautiful addition to your home, but helps save money on heating and cooling costs year-round. I am having trouble finding replacement parts. He went above and beyond! Were sure that youll find something to fit your needs perfectly! Emtek LC4-DBLCH275R - Deadbolt Latch 2 3/4" Backset, Radius Corners . So confirm before the appointment! I have used Sliding Door repair for 3 window installs now and each time they have been amazing with their professionalism and knowledge about windows. Has anyone heard of or had experience with Neuma doors. Awarded with ISO 9001 and ISO 14001 certifications Nan Ya Plastics represents internationally recognized sets of standards in quality and environmental management systems. The guy claimed the doors weren't caulked correctly at the factory. Sliding Repair Co told me that they repair, sent someone out who gave us an honest quote, and everything was finished within about two weeks. Install Gliding, Warranty and Test Results. If you have something different, please contact us so we can help you find exactly what you need. With our customers We believe doing whats right is more important than doing whats easyalways! border: 10px solid; We're glad you're here. Thanks. I can ship the item/ part directly to you. I am trying to find replacement handle for my Neuma doors. Remodeled my home in Clearwater Beach Fl which included Neuma doors. If you have a need for a pocket door repair this is the place. Problem is that the interior casing ang a portion of the Sheetrock around the ocean facing windows show a 100 pct moisture content. Fiberglass skins on panels are strong, durable and will not rust, dent, split or rot. Satin Nickel, White and Dark Brown. by Integra Tue Mar 23, 2010 7:20 am, #4 Ive purchased a Neuma outswing for my home on the Texas Coast. The door slides effortlessly now, so much so that my kids are constantly slamming it shut. We offer hardware for doors from 50 pounds up to 4400 pounds. The Sliding Door Repair Company saves you time, money and headaches. Location is key, if the door is not facing the sun, it will be fine. I will always use this company for any sliding door repairs needed in the future. Easy Installation They have sent repair guys out twice to fix leaking panes. Mr. Blair Waller, Regional Sales Manager for Nan Ya Plastics Corp. USA (Neuma) arranged for Wet Corp. to test the Neuma Units using ASTME E1105 Test Standards Method "B". Doors must be properly maintained to preserve their ap- pearance. Nan Ya Plastics Corporation USA does not have responsibility, liability, or obligation, for property damages arising from a Warranty claim on a Neuma Door System. Sergio, thank you so much for the quick response and Florida rep contact info. Neuma Doors are manufactured with recycled materials and do not contain any harmful CFC's that damage the Earth's ozone layer. We installed 4 Neuma (2 facing the sun)units in our home, 5 years back. I'm wondering if anyone has seen it or used them yet? * Net Jamb dimensions are 5-3/4 and 7-3/4. Very unusual in our busy world. Not sure on parts though. Glass with Mini Blinds: 5 year prorated limited warranty against seal failure only and 1 year warranty of the magnetic com- ponents. Pocket Door Hardware, Bottom Mount Patio Door Hardware, (multi-point lock upgrade available). Techs were in time, professional and friendly. 2 stars. CLICK HERE FOR PDF FILE TEST RESULTS HINGED PATIO DOORS, CLICK HERE FOR PDF FILE SPECIFICATION HINGED NEUMA PATIO DOOR, CLICK HERE FOR PDF FILE INSTALL INSWING HINGED NEUMA PATIO DOOR, CLICK HERE FOR PDF FILE INSTALLATION OUTSWING NEUMA HINGED PATIO DOOR. We love our new door. Waterproof Composite Stiles and Rails. Warranty on painted finish applies only to doors that are factory painted by Nan Ya Plastics Corp. USA. .table_d2e162 { (* HPVD: High Performance; Physical; Vapor; Deposition, CLICK HERE FOR PDF FILE NEUMA GLIDING PATIO DOOR SPECIFICATIONS. Very responsive for a broken door handle and lock. Phone: ( 973 ) 992-1775 Fax: ( 973 ) 716-7470 Last modified: November 18,2013 WWW Nan Ya Plastics Performance; Physical; Vapor; Deposition). Heavy Duty 1100 lb. The only downside was waiting for parts to be ordered and then rescheduling for them to come back. } border: 6px solid; Neuma Doors are designed to withstand the impact of extreme weather conditions. Door parts can be divided into two categories: The external hardware that is visible outside the door, and the internal mechanisms that are not visible. Transom frames: 10 years from date of in- stallation. Stainless Steel Door track, ADA Sliding door Hardware In addition to high durability, visibility, safety and ease of maintenance, these doors provide a unique option to add traditional modern or old world elegance to your home. Here in California only high ends communities use Neuma. by Integra Mon Mar 22, 2010 12:13 pm, #2 Question for Sergio. Each Neuma door is Energy Star Qualified and contains recycled material without any CFCs. This is the second time I have used SDRC. Handle sets are available with a Gold Brass, Satin Nickel, White or Dark Brown finish. How To Change Parts On A Handle Set For a Hinged Neuma Door - YouTube This video shows step by step instructions for changing parts on a hinged Neuma Door handle set. These Multi Point lock trim sets are designed to fit Neuma Doors. Bond: #10026203, 27324 Camino Capistrano #111, Ill get that resolved for you asap. These parts are also called door hardware, which refers to any item attached to a door in order to make it more functional or pleasing to the eye. The final aspect of visible door hardware is the doors hinges. Door panels: Lifetime for original purchaser as long as purchaser owns home. Slight imperfections in factory applied finishes; surface cracks that do not com- promise the underlaying material are not considered a defect. These Multi Point lock trim sets are designed to fit Neuma Doors. I had a wonderful experience with the Sliding Door Repair company. What more do you need? We'd love to help. Engineered Neuma Doors Designed for Impact Impact Resistant Safeguard People and Property As an entry point to your home, it is essential that your patio door provide safety and security as well as protection against incoming weather. Does this still need to be painted? Factory Painted Finish: 2 years for the original purchaser against deficiencies of blistering, cracking, peel- ing or loss of adhesion. In my case, they had to remove the heavy door, and replace the rolling mechanism. Some of the most common include latches, strike plates, locks, privacy bolts, and knobs/levers. At SDRC, we strive to provide a high-quality and reliable service to our customers. AMERICA 9 Peach Tree Hill Road Livingston, NJ 07039. | 33 N. Main Street, Brighton, CO 80601 | Ph. Just an FYI, All the top name companies also have issues( typically install issues). The smaller doors will only require 1 person, whereas the larger doors (heavy) will require 2 people. Our superior weather stripping offers excellent air/water tightness to the entire unit. border-color: #000000; Excellent repair of my nice French doors- I was so relieved that they could fix the side window with a new crank, and they matched the other side window crank, so the doors are still symmetrical. Due to the nature of decorative glass, it is expected that there will be slight inconsistencies in caming and beveled glass pieces. Need help finding the right Door Hardware for your application? We do this by ensuring our customers receive the best possible service and that their windows and patio doors are installed, repaired, and maintained perfectly. Pre-finish wood grain is available by special order. and replacement pocket door rollers for many more, Legacy Replacement Door Handles for Vinyl Sliding Doors Everyone else uses wood or aluminum. I was impressed that the company has made an extra effort to do the work needed and to help me out. by 2JACKS Wed Oct 06, 2010 10:01 am, #7 Due to the nature of decorative glass, it is expected that there will be slight inconsistencies in caming and beveled glass pieces. The best team I've ever had working for us..Would use them everytime! Post Composite Fiberglass Doors By Neuma. Every Neuma Door with Weather Guard System contains the best combination of performance, durability, security and appearance. It's still opening and closing almost silently! Astragals: 10 years from date of installation. We at www.doornmore.com stock Neuma Doors in a large variety of styles and functionality. Defective on day one. I sell Neuma Doors on occasion. border-color: ; var tlxSoundLoop=false; , CLICK HERE FOR NEUMA PDF FILE SPECIFICATIONS, CLICK HERE FOR PDF FILE TEST RESULTS NEUMA PATIO DOORS, , . I have french doors in a vacaiton rental, and guests don't understand that you have to lock both sides! The best company I ever worked with doing a great job. Our commitment to quality is unmatched, so you can rest assured that youll be getting top-notch products and work every time. Handlesets with HPVD coating available only with Gold Brass or Satin Nickel. Door frames: 10 years from date of installa- tion. Precision-engineered latches anddeadbolt. Fire, corrosive fumes, acts of God, and /or any events or actions beyond the control of Nan Ya Plastics Corp. All components, parts, glass and labor supplied by parties 9. rated doors; with Stain Nickel or Gold Brass finishes. Unsubscribe at any time. I plan on using them in the future. -->,