To fix this issue, you must reset your Samsung microwave. Unblock the vent when the C-24 code occurs and let the oven cool. This code appears when the microwave temperature is high. Modern microwaves are designed to communicate faults in the microwave oven through error codes, which makes figuring out the cause and repair easy. Begin by disconnecting the power supply from the electric outlet. The SE error code indicates the Samsung microwaves touchpad and control panel issues. However, given that they are expensive to replace, you might be better off just purchasing a new microwave. 4.Defective Ass'y PCB. After regular, prolonged use the conductive coatings eventually disintegrate and are unable to make a good contact. Most information codes on a range can be cleared with a reset. If the microwave doesnt turn on, or if it turns on by itself, check the circuit breaker. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Factory reset Sometimes it's good to have a fresh start. Follow the steps I mentioned earlier to reset your microwave. Copyright 1995-2023 Samsung. 1.Open or loose lead wire harness. The humidity sensor is on the left side behind the rear panel. This list explains all the possible fault codes, including . This can be annoying, but its good to remember that this just means your microwave is working properly by stopping you from using a potentially unsafe appliance. Now its time to remove the control panel. You can restore all TV settings (excluding the network settings) to their factory defaults. If the panel still doesn't respond, service is required. Samsung Microwave is sparking or arcing. Hold down the settings button and press the number 9 on the keypad. Remove the rear panel by unscrewing the screws holding the panel in place. You can tell if the control pad is faulty by checking to see if it responds when you press the buttons on it - if the control pad still . Move the microwave from its original position and place it in a comfortable position to work. Remember where each connector goes to ensure proper reinstallation. Samsung microwaves are advanced technological inventions with several unique features to make cooking easy. If the microwave isnt heating or has stopped working, make sure it isnt in demo mode, check the kitchen timer and the door, and ensure theres enough clearance on both sides. However, if you keep getting this code, check the two parts below: Any time buttons begin to malfunction on a Samsung microwave the SE code will be displayed. To do this, remove the power cord of the microwave from the electric outlet to prevent yourself from electrical hazards. C-DO code. Putting it back together. All rights reserved. Start Right Here Find appliance parts, lawn & garden equipment parts, heating & cooling parts and more from the top brands in the industry here. Apart from this, wiring issues can also be the reason for the e-11 error code. Basically, when a button is depressed, a voltage signal is sent back to the control board. LG Canada Virtual Assistant. I suspect from steam of a boiling pot but never happened before. When buttons on the control pad stop working, the SE code will be shown. Reattach all the racks you remove, including the turntable. The control pad is often attached to the actual control panel, and is generally connected to the electronic control board with flat ribbon style connectors. You can restore all of The Freestyles settings (excluding the network settings) to their factory defaults. If you find it damaged, you must replace it. Contact:[emailprotected]312 W 2nd StUnit #A631Casper, WY 82601. You can also get access to exclusive support features and other exciting perks. Enter the current time on the number pad and press OK again. When a button on the control pad is pressed, a signal is sent to the control board. Also, some controls are only available when using (or not using) other functions. The information contained in this website is provided for informational purposes only. Start the microwave oven for 1 minute on the HI setting (100% Power) If the water is warm the microwave is heating. When at fault, the microwave control display will communicate it through the error code. Pull up and pivot the panel out. The Original Popco Silicone Microwave Popcorn Popper with Handles, Silicone Popcorn Maker, Collapsible Bowl Bpa Free and Dishwasher Safe - 15 Colours Available (Transparent Glacier Blue) Progressive International Microwave Mini Steamer, Gray. Self Clean warnings Warning:Failure to follow these precautions could result in damage to the oven, fire, and/orpersonal injury. Check out the chart below for tips and guidelines. How to use and set up clock in Samsung microwave, EEPROM(internal memory IC) error/Call service center, Thermistor Sensor failure/Call service center. When a microwave is in Demo mode, you can use all the functions of the microwave, but it won't heat anything. Unplug the unit to prevent electrical shock, Remove the exhaust hood, also known as the vent at the top there should be two screws, Slide the grill up and to the left to completely remove. This list explains all the possible fault codes, including Samsung microwave error code SE. The purpose of this component is to generate low voltages that then get sent to the control pad. Appliance Service Information. Copyright 1995-2023 Samsung. Remove the two screws from the top vent, followed by the one from above the keypad. Remove the screw that holds the display panel in place. Disconnect the locking clips and wires connected to the gas sensor. Remember, however, that this work should be performed with the greatest care and safety. Follow this guide to get things back to normal. To do so, remove the screws securing the touchpad with the microwave. A control panel is an association of several keys and electrical switches. Why It Happens and How To Fix? This is a faulty equipment issue and does not have anything to do with the use by the customer. Fortunately, there's an easy way to tell. I am John, and I made this website with a team of Home Experts who wanted to share their knowledge and expertise in their field to solve all the problems that you may face in your daily life. Thanks so much for sharing your experience with this microwave. To do so, remove the bottom panel and unscrew the mounting screws holding the microwave to the cabinet. It will even turn on automatically if the microwave is getting too hot. Slide the grill up and to the left to completely remove. Step 2: plug in your microwave and wait until it turns on. It has an above-average wattage of 1,100, but no convection cooking. I know how annoying it would feel if a microwave stuck in the middle, displaying an error while you are waiting to taste your favorite dish. In the course of solving the problem, you can independently check and repair the device. Sometimes the error code cannot be resolved easily with the information on this page. If you see an error code flashing on your Samsung range or microwave, don't panic. Give the open door a good push when you see the door error code. Control boards are very difficult to test, so if you have tested the control pad and panel and they are not the problem, then your best bet is to simply replace the control board. Often, a simple po. The microwave has power but is not working. Unplug the power cord for and clean the button. Abnormal communication occurs on the touch key. The control board will then send a signal to other components in your microwave to carry out your desired command. Due to the microwave having a digital keypad, it sometimes may freeze. SHOP PARTS Factory authorized and service most major brands. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? And it also happens when the control board glitches, causing this issue. Using the Settings Button. Select Reset, enter your PIN (0000 is th, Samsung TV factory reset and self diagnosis tools, Factory reset the TV Want a complete do-over? If there is no communication between the main and sub MICOM. Reattach the back panel and secure it with the mounting screws. Disconnect the wire harness connected to the control panel. A simple fix to this issue is to unplug the microwave oven and let it cool for a couple of hours by keeping the doors open. And locate the washers and remove them from the cabinet. Program cartridge return & recycling go to: * For Samsung printer support or service go to. Control buttons are pressed for over 10 seconds. However, if the code is still on your screen, you will need to move on to the next step. IT/ Computing - 8 AM to 9 PM EST Mon to Fri, Do Not Sell or Share My Personal information. In any case, 60 seconds isn't plenty time to wait. Watch the video for full details. Follow the steps below to replace the damper: Or else seek help from a professional to fix the error codes. You can access the humidity sensor after removing the panel. Click here to use the chatbox to speak with one of our technicians.No in-home service calls. A Samsung Microwave displays a E-41 error code when a Easy/Ph Sensor Error has been detected by the internal electronic diagnostics. Just turn the power off and then back on, or disconnect from the power source. Please click the submit button to tell us what you think. This line is no longer available, as the company has replaced it for the more state-of-the-are models. Next, you have to remove the control board. Reattach the back panel of the microwave and secure it with screws. If these steps don't match, Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven. When this contact occurs, it completes an electrical circuit that provides input signals to the touchpad. The buttons in the control panel are not responding. In this article, I have discussed the 5 common error codes and the step-by-step process to fix the issue. Most information codes for microwaves usually requireverification by a technician. Check fan motor when thermal cutout is defective. Remove the wires that are connected to the control panel. Secure it with the screws you removed earlier. Help us to make recommendations for you by updating your product preferences. An easy way to test for Demo mode is to set a cooking time and start the microwave. Menu. If the control board is defective, replace it. When the SE error code appears on a Samsung Microwave it indicates that your unit has a key thats stuck on the control pad or ribbon cable connection is dirty or the electronic control board has failed. Check the Control Board. Please take our brief survey. It has a digital keypad and display. The error code SE displays in the control board of the microwave if the touchpad has issues. Fortunately, there's an easy way to tell. . Note: The provided information refers to microwaves sold in Canada. This makes it much easier to troubleshoot when you come across operation errors. If the error code still shows, consider seeking help from a professional to check if the humidity sensor is getting enough power supply. If you try the solutions suggested below, you may well be able to fix your oven without a service technician. The SE code issue can lead to the microwave operating on its own, which can allegedly result in a house fire. If you find no continuity, youll need to replace this part. Step 2: Disconnect the oven's power cord from the outlet. You can tell if the control pad is faulty by checking to see if it responds when you press the buttons on it if the control pad still lights up but the microwave doesnt respond to pressing the button, then its fair to conclude that the control pad is faulty. Remove the back panel by removing the screws holding the panel in place. Follow the steps mentioned in the article to clear the error codes in your Samsung microwave. A Samsung microwave error code SE is usually caused by a faulty touchpad or dirty ribbon cable. Begin by disconnecting the microwave from the electric outlet. The microwave. Whether your product is in or out of warranty, our authorized service centers are ready to help. If the error code persists after switching on the microwave, it indicates a fault that needs to be fixed. Move your microwave oven from its original position to work on it comfortably. The SE code is generally associated with the microwave beeping several times, displaying the code, and not working until the door has been opened and closed again. The vent fan on your over-the-range microwave is useful for keeping smoke and steam clear from the microwave. One of the most popular microwave ovens in this range is Samsung SMH1816S. Thanks so much for sharing your experience with this microwave. It is printed on the equipment tally. The same issues may occur if the control board has failed. In case the temperature rises over the limit temperature during the operation of each mode. You got this! Vent fan is weak on Samsung over-the-range microwave. An error code on your microwave usually means a technician is going to need to take a look at it. It monitors the humidity inside the microwave to prevent overcooking and undercooking of food. ApplianceServiceInfo.com does not guarantee the information to be correct or give a proper diagnosis of any appliance. If you see t-E-S-t on the range, you need to turn off Demo mode. If the same problem appears again, contact the Samsung service center. If the temperature sensor is connected loosely, it will fail to regulate the temperature of the microwave. To access the control pad, you will need to first unplug your Samsung microwave, and remove the cabinet. Unplug the power cord of the microwave and contact the Samsung service center. Step 5: Pull up then pivot out the panel. 0:00 Intro0:27 Try a power cycle first1:16 Demo mode affects panel behavior1:40 dE or dC errors are related to the oven divider1:59 For door errors, ensure the door is closed completely2:10 Bad line errors are related to the power cable2:20 C-24 errors occur when the oven vent is blocked2:35 Power cycle your microwave too!2:45 Also check the power cable \u0026 circuit breaker3:06 Microwaves have Demo mode too!3:12 For persistent issues, check your timer \u0026 door3:19 Call for service if issues persist3:25 Recap4:17 Outro After removing the control board, you can access the touchpad. You must replace the damper if the error appears even after resetting the microwave. Ft. Convection Over-the-Range Fingerprint Resistant Microwave - Stainless steel with 5 Answers - Best Buy It will even turn on automatically if the microwave is getting too hot. We use functional cookies so the basic functions of the website work properly, such as adding a product to your shopping cart. The code doesn't really indicate a problem with the oven unless it shows up outside of the diagnosis test. Does a Samsung microwave have a reset button? Consider help from a professional to fix the issue if you find it too technical to fix the issue. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your Before we get into the more technical causes of the SE error code, you can attempt to solve the problem by simply resetting your microwave. A Samsung Microwave displays a C-d0 error code when a Shorted Key Error has been detected by the internal electronic diagnostics. For this reason, if you are inexperienced its best to hire a professional to diagnose and complete any repair on this type of appliance. Reconnect the tabs to connect the temperature sensor to the microwave. This code appears when the microwave fails to sense the damper to open or close for 1 minute. Please contact us via Live Chat for a faster response. Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. If you are unable to clear any code from your oven, please contact the Samsung service center for further support. I expected much more from Samsung. If you have a freestanding unit, you may have to remove the metal from around the top and sides before moving on to the next step. But if your cooktop lamp will not turn off, then it may just be wet from recent cooking. You can then put the microwave back together. In this article, I have discussed the 5 common error codes and simple ways to fix the faults. Step Two - Check the Control Pad. Purchase the new gas sensor based on the model of your Samsung microwave. A gap is formed between the two surfaces that separates the conductive coating until the user applies pressure, thus helping the two surfaces contact each other. How To Reset? Step 6: Remove every wire that's connected to the control panel. This is because the magnetron is not turned on. The waveguide cover might be damaged and shorting out. Want to find a quick way to repair your microwave oven? Please checkthe table below and try the suggestions. And often they review only the products that provide the most . Depending on the microwave, you may need to depress the retaining tabs first before removing the control board. SelectAllSettings, and then select General & Privacy. Reattach the control board and reconnect all the wires referring to the photo you took. If the error code returns, visit theSupport Centerto request service. Unplug the microwave from the electric outlet by removing the power cord. If you see dE or dC, remove the divider from the oven, and put it back in. It is how it sends the signal to the touchpad, and the respective function is performed in the microwave. After only a couple of years of use (of course just after warranty expires), I can't run the microwave under any of the preselect options (popcorn, defrost, reheat). Using a Samsung microwave, you must know common error codes and ways to clear those. Want to find a quick way to repair your microwave oven? The vent fan on your over-the-range microwave is useful for keeping smoke and steam clear from the microwave. You can find the grill on the upper side of the microwave. Copyright 1995-2023 SAMSUNG All Rights Reserved. A gas sensor determines the amount of gas expelled from the food while it is being cooked. The main function of a microwave is to heat things up, if the microwave is failing to do so, examine the high voltage diode, the door switch, and the magnetron. ME21M706BA Microwave Displays Error code 10, http://www.Samsung.com/us/support/service/location, ME21M706BAS - MICROWAVE RANDOMLY JUST DISPLAYS A REMAINING TIMER / AMOUNT INSTEAD OF THE CLOCK. Have a Microwave Model ME21H706MQG having the same -SE- issue. Slide the old damper left to remove it from the microwave oven. They contain internal high voltage components that can hold a lethal electrical charge even after its unplugged. Let us take care of your Samsung productsanywhere, anytime, always! Yet still, theyre not perfect and can malfunction from time to time. Here are common faults that trigger the SE error code on the control panel: The SE error code will show up along with the beep sound. Magnetrons are usually not economical to replace. The entire control board is defective and stops working. Using a flat screwdriver, release the tabs connecting the temperature sensor to the microwave oven. The term "arcing" refers to sparks inside the microwave oven. If it shows no continuity, you must replace the touchpad. ASL & LSQ Sign Language Interpretation Service For Samsung Technical Support*. In Demo mode, the timer counts down much faster than usual. Service Information For Appliance Repair Professionals. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright .