You will be asked to provide details of the damage and when it happened. Consequently, all community housing providers are required to develop plans for the long-term maintenance of their properties. Works undertaken include: Here are some useful tips to help reduce moisture in your home to prevent mould growth. We acknowledge the Gadigal people as the traditional custodians of the land on which the Parliament of New South Wales stands. 2.08 ha (5.14 acres) zoned RU4 This beautiful piece of land is a high, fully fenced square block that is flood free and boast two significant street frontages (147m and 124m) and is available for . >W&{U%0j` DFFH sets out its policies and practices for maintenance of public housing in its Maintenance manual. endstream endobj startxref maintenance contracts in NSW, with particular reference to: Whether changes to public housing maintenance introduced in 2015/16 have delivered measurable improvements and evidence based outcomes for public housing tenants; The current administrative and contractual arrangements between Land and A contractor will contact you to make an appointment for an inspection and/or repair to take place. stream This outlines the business processes for property maintenance, including repairs. A further $1.669 million investment has been approved to extend the program to February 2022. The list was initially established through a formal open tender process in 2010 ( DETP1028 ). Your rating will help us improve the website. $40 million distributed to community housing providers (CHPs), Videos to help maintain and protect your home, Safely delivering repairs and maintenance to your home, Slashing social housing power bills with rooftop solar, Responsive and Programmed Maintenance contract. If your property is leased from a private landlord, your housing provider will notify them of any repairs that are needed. Your housing provider will already have agreed an appropriate time frame for the completion of works. The Police Assistance Line will give you an event number for your report, make sure you write this down. Agency HealthShare NSW Category (based on UNSPSC) Healthcare Services Published 10-Feb-2023 Contract Period 30-Jan-2023 to 2-Mar-2023 Estimated amount payable to the contractor (including GST) $169,870.77 (Goods or services supplied) Contractor Name Roche Diagnostics Aust Pty Ltd Is an Aboriginal or Torres Strait Islander owned business No To ensure efficiency and value for money, these maintenance or upgrade jobs are scheduled and packaged into works programs. We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. contact maintenance at your nearest Housing Service Centre (6am-6pm, Monday-Friday) submit an online maintenance request submit a maintenance request using the Tenant Assist Qld app. The Housing Call Centre arranges most responsive maintenance for public housing properties. How can I access Department of Customer Service information? For any questions, please email procurement@dha.gov.au. The Residential Tenancy Act 2010 requires that all emergency repairs be completed within 24 hours of your reporting them to your housing provider. 1/17/2022 As a tenant, you have rights and responsibilities regarding repairs and maintenance for your property. Were committed to maintaining our properties, with most of the maintenance work being undertaken by local tradespersons and local disability providers, as well as Aboriginal-owned businesses, who play an important role in the delivery of property maintenance and garden services. Your rating will help us improve the website. Maintenance work information for DCJ Housing tenants eRepair An online service for DCJ tenants to lodge non-urgent home maintenance requests Home modification request DCJ assists eligible tenants and approved applicants to modify their home to help them live independently Maintenance and home alterations O'Donnell & Hanlon Pty Ltd. Working to improve the service and experience for our tenants. Maintaining this portfolio ensures our residents live in homes that are safe, clean and well maintained. NSW Caretaker Conventionin effect on this site from Friday 3 March 2023. <> Having the job reference number will make it easier to make a follow up call to the Maintenance Line. To sell a home in NSW, an agent must have a real estate agent's licence issued by NSW Fair Trading. Department of Education. In doing this, we support the operational, recruitment and retention goals of the Department of Defence. NSW Public Works staff servicing every corner of regional and rural NSW 9 On Feb. 11, 2021, HUD announced that. $5 billion. Information for Queensland public housing tenants. In doing this, we support the operational, recruitment and retention goals of the Department of Defence. You can do a licence check online through the Fair Trading website or call 13 32 20. On October 21, the NSW state government eased restrictions on religious gatherings, increasing maximum attendance from 100 to 300 persons. Ventia's acquisition of Broadspectrum, completed on 30 June 2020, brings together two highly complementary businesses, each with a proud heritage of providing essential infrastructure services in Australia and New Zealand. NSW Caretaker Conventionin effect on this site from Friday 3 March 2023. 3227 0 obj <>stream Planned maintenance is non-urgent work or replacement of an item within a property, such as painting, replacing floor coverings or upgrading kitchens or bathrooms. 7061001. r["M V+)2aV4Y,7HK0GQD&Pda(E(dIY\ jb|O/_}9{ h"` ,',2`yw0dbE]g4B/uDeQi The Residential Tenancy Act 2010 requires that all emergency repairs be completed within 24 hours of your reporting them to your housing provider. This inquiry is no longer receiving submissions. As a central agency, our department works across government to advise on matters affecting local communities across regional NSW. I was a Police Officer with the South Australian Police Department for 30 years, working in and with Indigenous communities for 14 years. You will need to give the event number to Maintenance Line staff when you call to request a repair. You will need to give as many details as possible about the problem that needs repairing when you call. What happens when you report a maintenance request will depend on what is to be repaired, how it happened and who actually owns the property. An emergency repair is defined in the Residential Tenancy Act as a: The Residential Tenancy Act does not describe non-emergency repairs and does not provide any guidelines as to when they should be completed. Contract number. To report urgent repairs, tenants need to call the Maintenance Line (1800 422 322) and will be connected to their local maintenance contractor. This factsheet briefly outlines NSW residential tenancies law - including coverage of the Act, your rights and obligations, and certain terms of the standard tenancy agreement., As a tenant you have rights under the Residential Tenancies Act 2010 and Residential Tenancies . We recommend prospective contractors to register on Austender and to set up notifications in order not to miss our next tender release. Dependent on the situation, our lift technicians will attend to urgent matters in a 30 minute to 2 hour timeframe. Property and Development NSW (PDNSW) Environmental Service Group (ESG) is managing this NSW Government-first initiative which is funded in partnership with the Office of Energy and Climate Change. 4 0 obj AREA WORKS MANAGER - Department of Housing Maintenance Contract The effective delivery of maintenance services ensuring day to day supervision of sub-contractor services. The contracts are published on the Government tender's website launch. Information for multicultural families and communities, Deliver services to children and families, Toggle sub navigation menu for Community housing tenants. Communities and Justice Grants. LAHC has 163 lifts across its portfolio and has contracts in place with specialised lift maintenance providers to ensure our lifts stay in optimal condition. Government procurement advice and assistance. An emergency is the only time maintenance staff can enter your home without your permission. Copyright Defence Housing Australia, 2015. d) Methodologies and processes for ensuring consistent public housing maintenance standards across NSW, including quality assurance, effectiveness, efficiency and contract supervision; e) Statutory obligations on tenants to take care of properties and report maintenance needs in a timely fashion; 5Counterpoint Community Services INC and South Sydney Community Aid, No. . If you buy into strata, you not only own your property, but you also share the ownership of common property such as gardens, fencing, pools and elevators. Family & Community Services on facebook opens in new window, Family & Community Services on twitter opens in new window, Family & Community Services on youtube opens in new window, Family & Community Services on linkedin opens in new window, Centralised Gas Hot Water System Reimbursement Scheme, Modifications for people with disabilities or the elderly, Occupational therapist assessment overview, Requesting maintenance and reporting problems, Swimming pools in public housing properties. Services and support. Accordingly, no ministerial press releases or related information issued by the Government from this date will be available in this website. Around 640,000 maintenance requests were received and actioned in 2020/21. 4 Agency Department of Education - SINSW. If you need any maintenance or repairs, contact the Housing Call Centre on 13 11 72. Contract Administration Heritage Professional Property Administration Property and Asset Management. DFFH - maintenance policy and practice How to report maintenance and repairs You can report any of the following ways: contact your local housing maintenance officer visit your local housing office call 1800 104 076. NSW Caretaker Conventionin effect on this site from Friday 3 March 2023. Department of Customer Service Register of government contracts All contracts the Department of Customer Service enters into with the private sector valued over $150,000 are required to be recorded in the register of government contracts. Housing Secretary Michael Gove said making it mandatory to hold qualifications will improve standards across the sector following the death of two-year-old Awaab Ishak from black mould. Department. Information for multicultural families and communities, Deliver services to children and families, Repairs, modifications and maintenance to a property, Toggle sub navigation menu for Repairs, modifications and maintenance to a property. AQxHV:Uz h$Ydy:gsnt%,y0);. Family & Community Services on facebook opens in new window, Family & Community Services on twitter opens in new window, Family & Community Services on youtube opens in new window, Family & Community Services on linkedin opens in new window, Repairs, modifications and maintenance to a property, Centralised Gas Hot Water System Reimbursement Scheme, Modifications for people with disabilities or the elderly, Occupational therapist assessment overview, Requesting maintenance and reporting problems, Swimming pools in public housing properties. The caretaker period for the NSW Election commenced on 3 March 2023. North Coast. Most public housing is owned by the Queensland Government. Not all emergency repairs can be completed immediately, in which case a temporary repair will be carried out. Please enable scripts and reload this page. But they also exist in commercial property, serviced apartments, retirement villages. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued 3/56 363.50944 (DDC22) The Public Account Committeeis inquiring into the management of public housing maintenance contracts in New South Wales. Report any damage to Housing Direct on 1300 137 677 or to your Housing Officer as soon as possible. Thats why we have compliance officers in the field every day checking the work of our contractors. How satisfied are you with your experience today? for more than 300 client partners > 500. For more details, read about response times for maintenance. Department of Customer Service. Australia's largest privately owned housing maintenance company, we work with Public Housing and Community Housing organisations across the country. For any questions, please email cmt@dha.gov.au. Thats an average of around 1,750 requests every day. You may be trying to access this site from a secured browser on the server. 2 0 obj A maintenance request can be made by another person on behalf of the tenant or the private owners of an adjoining property, especially when dealing with vegetation issues. Not all emergency repairs can be completed immediately, in which case a temporary repair will be carried out. $148.8 Million Available for COVID-19 Expense Reimbursements We've opened a new application period for owners of properties participating in Multifamily assisted housing programs to apply for $148.8 million in COVID-19 Supplemental Payment funding. The NSW Land and Housing Corporation (LAHC) owns and manages the largest social housing portfolio in Australia, with more than 125,000 properties across NSW. We work with local businesses and communities, and we . The timeframes for this non-urgent work can be up to 12 months for completion. For copies of recently issued ministerial press releases of information on the election policies of any political party, as they relate to the department/agency or its portfolio area, please go directly to the website of the relevant political party. If we accept the request, a tradesperson will contact you. The cleaning services contract is managed by Public Works Advisory. Emergency maintenance is needed when faults or damage need fixing immediately because: We usually respond to an emergency in 14 hours, depending on the situation. We acknowledge the ongoing connection Aboriginal people have to this land and recognise Aboriginal people as the original custodians of this land. <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> 3202 0 obj <> endobj Don't miss out on this rare opportunity to secure this rare unique parcel of vacant rural land located in the peaceful suburb of Londonderry NSW. DCJ is improving the experience of social housing tenants. Maintenance contractors | Defence Housing Australia Maintenance contractors At Defence Housing Australia (DHA), we provide quality housing and related services to Defence members and families. To discuss this further, contact the maintenance section at your nearest Housing Service Centre. Accordingly, no ministerial press releases or related information issued by the Government from this date will be available on this website. We have a robust regime of monitoring of lift performance and outages, and ensure that, where there are any extended service disruptions or outages, DCJ is aware so it can communicate with tenants. $60.5 million for capital works on LAHC properties managed by the Department of Communities and Justice (DCJ) and CHPs (March-June 2020). The Housing Authority Procurement Principles aim to ensure best practice procedures in procurement and contract management. It is your responsibility as a tenant is to report any relevant repairs to your housing provider as soon as possible. Maintenance The NSW Land and Housing Corporation (LAHC) owns and manages the largest social housing portfolio in Australia, with more than 125,000 properties across NSW. Department of Communities, Housing and Digital Economy What we do Housing and homelessness Community support Digital Arts Services for government News Housing Summit Communities Innovation Fund Preparing for disasters Communities 2032 Strategy Our plan to strengthen the fabric of Queensland's communities. However, in many cases, community housing providers operate a priority system that allows them to distinguish between urgent and non-urgent repairs and to respond accordingly. The strategies highlight outcomes and investment requirements to address accessibility and inclusion for our staff, stakeholders and customers. More information. The company will manage more than 24,000 properties for the NSW Land and Housing Corporation for next five years. Help us improve the content on our website or tell us what is working really well. Find your ideal job at SEEK with 3,669 monitor jobs found in Point Clare NSW 2250. The Government tenders website also provides details of current tender opportunities in accordance withPremiers Memorandum 2007-01. Public Accounts Committee. We review your request and tell you if we accept your request. # connection to their country and culture. Inquiry into the Management of NSW Public Housing Maintenance Contracts. More than one-third of the NSW population lives in regionally , and thousands more spend time in the regions each year for work, study, holidays and events. I f you need advice or information on your rights and responsibilities, please call NSW Fair Trading on 13 32 20 or visit www.fairtrading.nsw.gov.au before signing the Agreement. The department has responsibility for the maintenance of all properties owned by the Director of Housing, community-managed properties, movable units leased to clients and properties leased from private owners. We partner with contractors to deliver this high volume of maintenance work within strict timeframes, and to meet stringent requirements. We acknowledge the ongoing connection Aboriginal people have to this land and recognise Aboriginal people as the original custodians of this land. Please call Tom O'Sullivan - 0431 495 694 Save Property Maintenance Handyman Cadence & Co Pty Ltd 8d ago Sydney North Shore & Northern Beaches Trades & Services Maintenance & Handyperson Services Collaborative team At Defence Housing Australia (DHA), we provide quality housing and related services to Defence members and families.